General terms and conditions
Horse & Transport’s liability is refuted by the outsourcing of the transport to the executing party. Horse & Transport can therefore not be held liable for damage before, during and after transport, in whatever form. Transporting European road transport partners from Horse & Transport under AVC and CMR conditions. Coverage in the event of an accident is therefore minimal and we therefore advise you to take out additional insurance for your horse. In accordance with Article 11 sub G of the AVC and Article 17 paragraph 4 sub F of the CMR, the horses are transported and cared for at their own risk.
In case a party hired by Horse & Transport decides to cancel the transport, shift or otherwise make an adjustment, Horse & Transport cannot be held responsible or liable for any consequential damage. If alternatives are offered at a higher rate, the client can decide to go along with this by paying the difference in rate, or without any consequences and costs waive the entire booking.
All costs incurred for additional care, during transport or during the pre-and / or post-trajectory, will be passed on to the client. The transporter, driver or supervisor will assess which care is required and arrange this on site. This includes veterinary costs, additional stabling, additional transport costs and unforeseen costs. On request, these costs can be invoiced to the owner or other interested person, but the client remains ultimately responsible.
Clients are obliged to report in writing all the details of the horse to be transported or the inspection to be carried out. Damage caused by a horse is for the account of the client. Horse & Transport can at all times, without giving reason, refuse or cancel assignments.
If canceled within 24 hours prior to loading, the client is basically obliged to pay the entire transport price in accordance with what has been agreed. In exceptional cases, it will be possible to take a middle course, depending on what the hired carrier charges or proposes an alternative solution. This will be viewed and communicated on a case-by-case basis.
Rates given are always excluiding VAT and travel documents, unless stated otherwise. The rates given for transport are also the basis for collective transport, unless stated otherwise. Shared load transports are built up by collecting different customers on one transport. Because of this there are many influences on planning and it is possible that, despite earlier agreements, the horse or horses are loaded or unloaded at night. Horse & Transport can in no case be held liable for damage or costs due to a late loading or delivery of the horse. This exclusion of liability also applies to direct transports, private loads or otherwise, in which the client, for whatever purpose, has a truck entirely at his or her disposal.
All horses for which transport or other service is performed must have a valid horse passport. An exception to this are horses imported from a country outside of Europe. If a horse does not have a studbook passport but a passport for breeding and production animals, the client is obliged to make this known in advance by writing. If this obligation is not met, any additional costs for transport in accordance with regulations will be charged to client.
Basically, horses for transport across national borders within Europe must be provided with a TRACES certificate and outside of Europe with a health certificate. If this certificate is missing through no fault of Horse & Transport, the client is obliged to pay the freight costs. The horse cannot be transported and is not loaded due to the missing health certificate or TRACES. Any additional stabling costs and consequential damage will be for the account of the client.
If breeding and production animals are entered as a stud horse in TRACES at the request of the client, Horse & Transport cannot be held liable for any consequences and damage.
The NVWA is engaged by Horse & Transport on behalf of the client. By agreeing to a quote or the selection of a final application in an application form on the website, the assignment is binding. The application to the NVWA is only submitted after receiving the invoice payment. Only complete applications will be processed. The request and payment must be received by Horse & Transport no later than 17:00, two working days prior to the inspection date. For an inspection on Monday, the request and payment must therefore be received no later than 17:00 on the previous Thursday. If the NVWA cancels or postpones the inspection in connection with, for example, understaffing or a national holiday, this is force majeure for Horse & Transport and the consequences are for the applicant’s risk. Horse & Transport will, if a deviation from the specified period is known prematurely, report this to the applicant.
The NVWA is booked per quarter of an hour with the minimum booking of two quarters. An estimate is made in advance whether additional quarters are necessary. If during the examination by the NVWA vetenairian additional time is needed, all costs for this will be charged to the client on the basis of actual costs.
Payment is made, unless otherwise agreed, by bank or IDEAL prior to transportation. If the payment term is exceeded and the need to incur additional costs, these will be charged to the client.
Horse & Transport is not responsible for any printing or typographical errors on the website or in communication. No rights can be derived from advice from written texts or the automated compilation thereof. Horse & Transport makes all efforts to update information and to state it correctly, but does not accept any liability in this regard, in the event of consequential damage in the event of incorrect or incomplete information.
By booking a service with Horse & Transport, the client gives permission for him or her to agree to the terms and conditions of the executing party. Approving a quotation automatically means that you agree with the terms and conditions.
These terms and conditions are a translation and are subject to printing, typesetting or translation errors. The Dutch terms and conditions are leading and the general Dutch law applies.